If you're looking for long-term design ownership and know you want your designer to be with you for years to come, then hiring is the better option. However, if you're looking for help and support for anything between 3-12 months, we recommend taking on one our design squads. Getting a dedicated designer with the flexibility to extend removes a lot of risk from your side. As does adding in our facilitation and support.
Our team can help you scope your needs, but as a rough guideline, if your organisation has a defined and well-functioning design process, then you might not need the facilitator.
Our contracts have a 3 month minimum, in order to give the projects their best chance of success. The longer the contract, the longer you know you'll have access to your dedicated product designer.